We're sorry you're having second thoughts! Items purchased in-store are eligible for return or exchange within 14 days of the original purchase date. All refunds will be issued in the form of store credit. All items must be returned in original condition. Returns and exchanges will not be honored on items that become worn or damaged over time with day-to-day use; this includes but it not limited to sunglasses, leather goods, and jewelry. Gather Home + Lifestyle reserves the right to deny any return at our discretion. We honor a price adjustment within 7 days of original purchase date, unless otherwise noted.
All sale items, personal care apothecary, potted plants, vintage clothing, or items purchased on special promotion are FINAL SALE and cannot be returned or exchanged.
Items purchased online are eligible for return if received by Gather Home + Lifestyle within 14 days of the original delivery date. All refunds will be issued in the form of store credit. If you would like to make an exchange no additional shipping will be charged. The original shipping cost is non-refundable. All in-store return restrictions also apply to online orders. The customer is responsible for return postage and the cost will not be included in the refund amount. We are not responsible for damages or lost packages, consider using a trackable and insured method of shipping. All items must be returned in original condition. Gather Home + Lifestyle reserves the right to deny any return at our discretion, including mailed returns that arrive damaged.
To return orders by mail, please send an email to hello@gatherhomelifestlye for approval before shipping. Items can then be sent to Gather Home + Lifestyle, 2321 W North Ave, Chicago, IL 60647. Mailed returned will be processed within 48 hours of arrival. Online orders may also be returned in-person to the store location.
Please notify us within 3 days of arrival if items were damaged in transit. A refund or a replacement will be sent with our discretion. A photo of damages or return of the item may be requested.